Living and Community
Demographic Indicators
Our findings over the three years have consistently shown that there is a demonstrable difference between different subgroups of the student community and their mental health scores.
Gender, Ethnicity and Disability
Students with disabilities and long-term illness report the worst living experience, demonstrating some of the lowest MHI-5 scores in the survey at 46.2. Gender non-confirming students score the lowest at 45.4. Creating connections and communities to facilitate a sense of belonging and working with expert organisations to better support non-traditional students must be a central objective for operators.
Male respondents score 61.1, going over 60 MHI5 threshold, while women score 56.7. While numerical data doesn’t show evidence why, we found from testimonials that safety is a major concern for women that impacts their mental health.
Little difference is noted across ethnicity, with Caucasian students scoring slightly more. Caucasian, male, cis-gendered students have among highest MHI5 scores at 62.3
Note: The total percentages to do always add to a 100% as those who chose not to respond to the above questions have been excluded.
We also see that female students are unhappier than male students (who collectively represent the only group over the MHI5 threshold). Reports of loneliness are higher among women. There are no indications from the SLM data that women are unhappier due to safety or security reasons.
Study level and student residence status
When it comes to undergraduate students, we found that specifically, 1st years (32% of the survey respondents) report among the lowest comparatively score by year and level of study at 57. This is partly due to the change many experiences shifting from schooling to university. We noticed a marginal but steady increase in MHI5 scores from students in their 2nd, 3rd, 4th and/or final year of study.
One of the key reasons behind the lower MHI5 score of domestic students when compared to internationals is the aspect of financial constraints.
We note here that of all exchange students who took the SLM survey, 90% are living in PBSA or university halls. There wellbeing scores are the highest and the only one which crosses the 60 threshold for okay mental health.  However, other research shows that exchange students struggle a lot more with finding good accommodation (ESN report 2023) due to their short-term requirements.
Community and belonging vs loneliness and discrimination
We asked the respondents what the biggest stressors in three areas (university, social and academic performance) of their life are, these were our findings:
Top stress Factors in Student’s life 
MHI-5 score of affected respondents
MHI-5 score of unaffected respondents
Difference in MHI-5 between affected and non affected users
Meeting people and making friends
Getting on with the people I live with
Relationships (family, friends, love and sex, professional relationships)
41% of students said that their happiness and living have been negatively impacted by loneliness. Conversely, those not experiencing loneliness report the best living experience in the survey. The mental health score difference of 14 points between those who are lonely vs not is also the largest in the survey
Similarly, and unsurprisingly, those impacted by bullying/discrimination are much unhappier than those who are not. SLM data shows that loneliness, bullying and discrimination can have devastating effect on a student’s living experience. Creating tolerant communities, and access to right protocols and reporting mechanisms that allow for a sense of safety, and belonging for all students will help minimise issues.
WHAT DO STUDENTS SAY
Sense of Community: Having friends with whom you live all the time makes the burden of problems easier to bear. Male, international, Spain, impact of accommodation on wellbeing score 9*
Being in a foreign country alone makes having other people around you less lonely there is shared fun facilities I have cool roommates whom I enjoy my days with, the building is only for students which is feels like a family. Female, international, Germany, impact of accommodation on wellbeing score 9*
Since I moved to a private student’s residence it helped me fighting against my loneliness. Having house mates to enjoy the free time or for study had a bigger impact reducing my sadness. Without this new home I think I wouldn’t be able to take more years in the university due to loneliness feelings. Female, domestic, Portugal, impact of accommodation on wellbeing score 10*
Vs
Dealing with Loneliness: The space that I live in can feel very isolated, making me feel lonely and lead to times of a lack of productivity and happiness. Male, international, the Netherlands, impact of accommodation on wellbeing score 3*
Very isolating, hard to meet people and I am not friends with the people I live with so its hard. Female, International, UK, impact of accommodation on wellbeing score 0*
Support (or the lack of) for non-traditional students 
I’m disabled, and there are many problems both at school and in my personal life. Plus, all the amenity issues at my residence [...] the faculty managing the property are not doing anything about it; even though they know of it. Female, domestic, Denmark, impact of accommodation on wellbeing score 5*
I'm neurodivergent so my living environment is very important as a sanctuary to me where I can unmask and be fully comfortable.  My home is very clean so I feel relaxed and I can control the level of stimuli in the environment so I don't get overstimulated and upset. Our rent is expensive but [...] if I wasn't comfortable in my home I would have a breakdown. Female, domestic, Ireland, impact of accommodation on wellbeing score 9*
*Respondents were asked to rate the impact of their living environment on their mental well-being, from a scale 0 to 10, where "0" represents a "very negative impact" and "10" represents a "very positive impact."
Around 30% of students are struggling with relationships (including making new friends). This are all understandable in the context of going to university to a new place, but these are ongoing major pressures which contribute to the happiness and living experience in general. Knowing where to turn for support is a challenge for many students, and universities and operators can play a critical role by actively guiding and connecting students to the right resources, thereby significantly improving their living experience.