Higher Education
Student Housing
Wellbeing

Good practices on Student Well-being: How Resa Does it

Published by:
Resa
Tuesday, May 2, 2023

Resa is committed to ensuring the welfare and inclusion of students who stay in their university residences. Their ResaHub and Wellbeing programs promote community building and prevent isolation, with events and workshops that cater to the needs of residents. Resa also promotes inclusion and diversity, adapting their facilities to support disabled residents and collaborating with non-profit organisations to promote social inclusion for young people with Down's Syndrome. Resa's efforts were recognised with a European award for the Best Student Wellbeing Programme in 2022. They aim to continue improving their program by listening to the needs of their residents and making changes accordingly.

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One of the key pillars of Resa is to ensure the welfare and inclusion of students who decide to share their university experience with us. To achieve this, it is essential that residents feel at home, feel that they belong to a supportive community, and that they are not alone during one of the most important stages of their lives. Our ResaHub activity programme and the Wellbeing by ResaHub programme play a crucial role: they prevent isolation and promote the integration of national students who move to another city and international students who spend a few months studying and living in our country. This has always been and will always be a challenge because there is a mix of cultures, different ways of thinking and a wide range of customs that must be accommodated in our residences.

To this end, the ResaHub programme organises welcome events for residents to settle in during their first days at our facilities and get to know each other as soon as they arrive, as well as sports events such as Resa Sport, which encourage teamwork, trips to theme parks such as Port Aventura, skiing, and group cooking competitions to promote healthy habits. And that's not all: mental health also plays an important role. Wellbeing by ResaHub organises talks on various topics, such as stress management or the inclusion of the LGTBIQ+ community. To enhance the message, we always try to ensure that the talks include testimonies that are relatable to them. For example, in the latter case, a former resident who is now an LGTBIQ+ influencer gave an interesting talk against bullying.Another example is the case of Resa Paseo de La Habana in Madrid, where a deaf-mute boy was given the opportunity to be the residence coordinator. This is important for Resa; we provide support to disabled people in all our residences by adapting the facilities and encouraging fellow residents to help them, as we believe that this is the best way for them to participate in the social life of the residence.

Speaking of inclusion, another example is the Pis Amic initiative. This project has been running for more than a decade now. It aims to promote the inclusion of young people with Down's Syndrome in society and, to this end, two residents of our Resa Campus residence in Montilivi (Girona) share spaces with two young people from the Astrid 21 Foundation, enabling them to experience what it means to move out of the family home. Residents help them with their daily tasks and facilitate their inclusion in the residence and in society.

Another similar example is Resa Los Abedules in the city of Pamplona, where we have also collaborated with the Down's SyndromeAssociation of Navarra, a non-profit organisation that helps to improve the life quality of people with Down's Syndrome. In this case, we organised a potato omelette competition with mixed groups of residents and association members. The result was a lovely synergy between the participants, and the boys and girls of the association blended in perfectly with the help of our residents.

We also wanted to do our bit for refugees fromUkraine. Two of our residences, Resa Manuel Agud Querol and Resa Tomás Alfaro, both in the Basque Country, are home to two young Ukrainians who are studying at university.

All the initiatives implemented in our residences help them feel part of the Resa community. We also give them the opportunity to participate actively and contribute their own ideas and suggestions regarding issues that concern them and about which they would like to learn more from experts. All the workshops in the Wellbeing programme are based on the needs and concerns expressed by residents in the various surveys we conduct throughout the year. We also design specific courses with experts in online and face-to-face formats.

And we are also talking about language when we talk about inclusion. There are 4co-official languages in Spain, and we use them in our publications and on our website. In addition, 23% of our residents are from abroad, so English is also one of the main languages at Resa. It is a priority for us that all our residents and potential residents feel that they can communicate with us in any of the languages we speak and that we can help them with any questions they may have.

In 2022, Resa won European-wide recognition for the Best Student Wellbeing Programme, recognising the efforts of our Student Life & Activity programme, Resa Hub, which is focused on community building, inclusion and students’ overall wellbeing and integration.

Resa’s Student Life program has long history and has been promoting inclusion and diversity in all our residences for many years, and we hope it will continue to do so for a long time. Looking to the future, our goal is to continue improving the programme by paying close attention to the needs that arise and listening to our residents' suggestions and contributions, as this is the best way to improve the programme and make it grow.

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